The term email templates refers to the emails that are sent by your reminder schedules (these can also be known as rules).
Whilst we have well-written default emails to notify and remind your client of happenings relating to their request, the contents of your email templates can be customised and personalised to suit your needs. Variables (e.g: Request Owner Full Name, Client Company Name, Request Name, etc) that appear can also be swapped in, swapped out, added and deleted too.
To learn how to edit your email templates, click here.