{"id":1589,"date":"2024-03-24T22:54:14","date_gmt":"2024-03-24T22:54:14","guid":{"rendered":"https:\/\/contentsnare.com\/help\/knowledge-base\/test-your-clients-experience\/"},"modified":"2025-10-29T12:46:26","modified_gmt":"2025-10-29T12:46:26","slug":"test-your-clients-experience","status":"publish","type":"ht_kb","link":"https:\/\/help.contentsnare.com\/knowledge-base\/test-your-clients-experience\/","title":{"rendered":"Test your clients experience"},"content":{"rendered":"\n<p>This tutorial will show you how to submit answers with Content Snare as if you were a client, so you can see how it looks from their point of view.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Note<\/strong>: You have to publish your first request to be able to complete this tutorial.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"2 - Submit some content\" src=\"https:\/\/player.vimeo.com\/video\/518886670?dnt=1&amp;app_id=122963\" width=\"1200\" height=\"675\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>You can see how requests look from your client\u2019s perspective in two ways.&nbsp;<\/p>\n\n\n\n<p>First, if you set yourself up as a client with the secondary email address, you should\u2019ve received an email that looks like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/chrome_LJ5xiUarM7.png\" alt=\"\" class=\"wp-image-1547\"\/><\/figure>\n\n\n\n<p>Click the button to access the request just like your client would see it.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Get shareable link<\/h2>\n\n\n\n<p>Alternatively, you can get the share link from the Content Snare dashboard. Just click the dotted area next to the request name and then click <strong>Share settings<\/strong>. This opens up a pop-up with the <strong>Client Share Link<\/strong>:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/chrome_OfbaKPNOkF.png\" alt=\"\" class=\"wp-image-1548\"\/><\/figure>\n\n\n\n<p>Copy this link and paste it to your browser to simulate what your client would see.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Submit some answers<\/h2>\n\n\n\n<p>You\u2019ll see the request instructions and <strong>Let\u2019s get started<\/strong> at the bottom of the page. Click this button to move on. Try typing in an answer, then click <strong>Submit for review<\/strong>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/chrome_P1w3jSYXDq-1024x403.png\" alt=\"\" class=\"wp-image-1550\"\/><\/figure>\n\n\n\n<p>After that, the dashboard automatically scrolls down to take you to the next question. Our testing has shown that this one-question-at-a-time style gets much better engagement from clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ask questions<\/h2>\n\n\n\n<p>You can also leave a comment as if you were a client. Click <strong>Ask a question<\/strong> and you\u2019ll see the comment box on the right. Write your question there and click <strong>Add comment<\/strong> to submit it. Request owners automatically receive emails informing them about new comments in their requests.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instructions<\/h2>\n\n\n\n<p>Instructions are optional, but they are a great way to help your clients complete requests more accurately. If provided, instructions are shown above each question.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/chrome_S1hFnYZbWQ-1024x339.png\" alt=\"\" class=\"wp-image-1552\"\/><\/figure>\n\n\n\n<p>Feel free to play around, answer a few of these questions, and jump around the request using the navigation menu on the left.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Next steps:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/help.contentsnare.com\/knowledge-base\/approve-reject-and-comment\/\">Approve, reject, and comment<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This tutorial will show you how to submit answers with Content Snare as if you were a client, so you can see how it looks from their point of view. Note: You have to publish your first request to be able to complete this tutorial. You can see how requests&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[2],"ht-kb-tag":[],"class_list":["post-1589","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-welcome"],"_links":{"self":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/1589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/comments?post=1589"}],"version-history":[{"count":3,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/1589\/revisions"}],"predecessor-version":[{"id":2904,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/1589\/revisions\/2904"}],"wp:attachment":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/media?parent=1589"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-category?post=1589"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-tag?post=1589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}