{"id":2180,"date":"2024-03-24T23:06:03","date_gmt":"2024-03-24T23:06:03","guid":{"rendered":"https:\/\/contentsnare.com\/help\/knowledge-base\/fyi\/"},"modified":"2025-12-17T00:30:10","modified_gmt":"2025-12-17T00:30:10","slug":"fyi","status":"publish","type":"ht_kb","link":"https:\/\/help.contentsnare.com\/knowledge-base\/fyi\/","title":{"rendered":"How to Integrate FYI with Content Snare"},"content":{"rendered":"\n<p>Content Snare\u2019s FYI Integration will:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Automatically import your clients and contacts from FYI, so you can send them Requests without recreating them manually<\/li>\n\n\n\n<li>Create a&nbsp;<em>Web Link<\/em>&nbsp;in FYI for any requests that you publish in Content Snare*<\/li>\n\n\n\n<li>Upload received files and completed requests to a selected&nbsp;<em>Cabinet, Category&nbsp;<\/em>and&nbsp;<em>Option<\/em>&nbsp;in FYI<\/li>\n<\/ol>\n\n\n\n<p>* If you are sending a request to multiple people, the Web Link and files are uploaded against the&nbsp;<strong>first<\/strong>&nbsp;client you choose<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"prerequisites\">Prerequisites<\/h2>\n\n\n\n<p>To move forward with this integration, you will need to:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Have&nbsp;<strong>Administrator<\/strong>&nbsp;level access on your account<\/li>\n\n\n\n<li>Be on a plan that allows FYI integration (Plus and above)<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"setting-up-fyi\">Setting up FYI<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"#enforce-2fa\" data-type=\"internal\" data-id=\"#enforce-2fa\">Enforce company-wide MFA<\/a><\/li>\n\n\n\n<li><a href=\"#connect-your-fyi-account\" data-type=\"internal\" data-id=\"#connect-your-fyi-account\">Connect your FYI a<\/a><a href=\"#connect-fyi\" data-type=\"internal\" data-id=\"#connect-fyi\">c<\/a><a href=\"#connect-your-fyi-account\" data-type=\"internal\" data-id=\"#connect-your-fyi-account\">count<\/a><\/li>\n\n\n\n<li><a href=\"#choose-location\" data-type=\"internal\" data-id=\"#choose-location\">Choose an upload location<\/a><\/li>\n\n\n\n<li><a href=\"#send-requests-to-clients\" data-type=\"internal\" data-id=\"#send-requests-to-clients\">Send requests to Clients<\/a><\/li>\n\n\n\n<li><a href=\"#manually-exporting-requests-to-fyi-docs\" data-type=\"internal\" data-id=\"#manually-exporting-requests-to-fyi-docs\">Manually export requests to FYI<\/a><\/li>\n\n\n\n<li><a href=\"#override-location-for-specific-requests-or-files\" data-type=\"internal\" data-id=\"#override-location-for-specific-requests-or-files\">Override location for specific requests or files<\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enforce-2fa\">Enforce company-wide MFA<\/h2>\n\n\n\n<p>Integrating with FYI requires that you enforce MFA (also known as 2-factor authentication) for all team members on your account.<\/p>\n\n\n\n<p>Navigate to&nbsp;<strong>Settings -&gt; Company<\/strong>&nbsp;and scroll down to the&nbsp;<strong>Security&nbsp;<\/strong>section.<\/p>\n\n\n\n<p>Enable this option.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image-7-1.png\" alt=\"\" class=\"wp-image-2036\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"connect-fyi\">Connect your FYI account<\/h2>\n\n\n\n<p>Next, move over to the&nbsp;<strong>Integrations<\/strong>&nbsp;settings page.<\/p>\n\n\n\n<p>Scroll down to FYI and click the button to integrate.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image1.png\" alt=\"\" class=\"wp-image-2037\"\/><\/figure>\n\n\n\n<p>On the next screen, you will be asked for your&nbsp;<strong>Access Key ID<\/strong>&nbsp;and&nbsp;<strong>Secret<\/strong>.<\/p>\n\n\n\n<p>To get this information:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to FYI<\/li>\n\n\n\n<li>Go to&nbsp;<strong>Automation<\/strong>&nbsp;-&gt;&nbsp;<strong>Apps<\/strong><\/li>\n\n\n\n<li>Click the cog icon next to&nbsp;<strong>Content Snare<\/strong><\/li>\n\n\n\n<li>Click the button&nbsp;<strong>Create new secret<\/strong><\/li>\n\n\n\n<li>Copy the secret into Content Snare (do this before closing the popup in FYI)<\/li>\n\n\n\n<li>Copy the access key ID into Content Snare<\/li>\n<\/ol>\n\n\n\n<p>When you connect your account, it will automatically move to the next step.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"choose-location\">Choose a default upload location<\/h2>\n\n\n\n<p>Content Snare will upload all files and exports to the location you set on this screen. When you publish a request in Content Snare, it will also create a&nbsp;<em>Web Link<\/em>&nbsp;to that request in FYI .<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image2.png\" alt=\"\" class=\"wp-image-2038\"\/><\/figure>\n\n\n\n<p>You can select:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cabinet<\/li>\n\n\n\n<li>Category<\/li>\n\n\n\n<li>Option<\/li>\n<\/ul>\n\n\n\n<p>When you select a cabinet,&nbsp;<em>required&nbsp;<\/em>categories will appear automatically. You can click the button to add additional optional categories. Next to each category, use the dropdown to pick an&nbsp;<em>option<\/em>.<\/p>\n\n\n\n<p>This is the default location, where Content Snare wil upload all files. If you\u2019d like to customize the location for different requests or fields,&nbsp;<a href=\"#override-location-for-specific-requests-or-files\" data-type=\"internal\" data-id=\"#override-location-for-specific-requests-or-files\">read more below<\/a>.<\/p>\n\n\n\n<p>You can also decide when files should be uploaded to Content Snare, and if requests should be automatically exported when they are marked as complete.<\/p>\n\n\n\n<p>If you want to change the location later, come back to the Integrations page and click&nbsp;<strong>Configure<\/strong>&nbsp;under FYI .<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"send-requests-to-clients\">Send Requests to Clients<\/h2>\n\n\n\n<p>Now that you have connected your account, your FYI clients and contacts will appear in the client dropdown when you send a request.<\/p>\n\n\n\n<p>When you are on the Finalize step of a request, open the dropdown to select a client.<\/p>\n\n\n\n<p>Any clients that exist in FYI are marked with the FYI logo. Once you select a client and it\u2019s imported into into Content Snare, it will be marked with both the FYI and Content Snare logo. You may see multiple logos if you have several integrations enabled.<\/p>\n\n\n\n<p><strong>Important Note<\/strong>: Files are uploaded against the first client that you select. This client&nbsp;<strong>must<\/strong>&nbsp;have the FYI logo if you want files to be uploaded.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image-1-3.png\" alt=\"\" class=\"wp-image-2039\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"manually-exporting-requests-to-fyi\">Manually exporting requests to FYI<\/h2>\n\n\n\n<p>Manually exporting requests can be done when viewing individual requests, or from the main request dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image-3-2-1.png\" alt=\"\" class=\"wp-image-2040\"\/><\/figure>\n\n\n\n<p>When the FYI integration is enabled, an extra option is shown when exporting requests.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image-2-3.png\" alt=\"\" class=\"wp-image-2041\"\/><\/figure>\n\n\n\n<p>When you select this option, the completed request is turned into a file and uploaded to FYI, along with any attachments.<\/p>\n\n\n\n<p><strong>Note<\/strong>: You will only see the option to export to FYI if the&nbsp;<strong>first<\/strong>&nbsp;client you select when sending the request is linked to FYI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"override-location-for-specific-requests-or-files\">Override location for specific requests or files<\/h2>\n\n\n\n<p>You may wish to store different files in different places in FYI.<\/p>\n\n\n\n<p>You can set a different location that the default for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Every file in a Request<\/li>\n\n\n\n<li>An individual file<\/li>\n<\/ul>\n\n\n\n<p>To set a location for a Request, open&nbsp;<strong>Advanced Settings<\/strong>&nbsp;on the&nbsp;<strong>Essentials&nbsp;<\/strong>step when creating a request. If you save the request as a template, this location is stored with the template and will be used for all future requests based on that template.<\/p>\n\n\n\n<p>For an individual file, you will find the option to override the default location in the right sidebar of the&nbsp;<strong>Builder<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"important-notes\">Important notes<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-fyi-clients-and-contacts-map-to-content-snare\">How FYI clients and contacts map to Content Snare<\/h3>\n\n\n\n<p>There is a difference in terminology between FYI and Content Snare. In FYI, a \u201cclient\u201d is generally an entity, and the \u201ccontact\u201d is a person under that entity.<\/p>\n\n\n\n<p>In Content Snare, a \u201cclient\u201d is a person who has an optional \u201ccompany\u201d.<\/p>\n\n\n\n<p>The clients you see in this dropdown are a combination of FYI&nbsp;<strong>Clients&nbsp;<\/strong>and&nbsp;<strong>Contacts<\/strong>. If you have a client called \u201cStark Enterprises\u201d that has 2 contacts called \u201cTony Stark\u201d and \u201cMelinda Stark\u201d, they appear as 2 clients in Content Snare.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"creating-clients-from-your-fyi-clients\">Creating clients from your FYI clients<\/h3>\n\n\n\n<p>Content Snare clients are created when you click an FYI client in the dropdown.<\/p>\n\n\n\n<p>If the email address from the FYI client is not found in Content Snare, the client is created.<\/p>\n\n\n\n<p>If the email address already exists in Content Snare, you will be prompted to merge or overwrite the client.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2024\/03\/image-4-1-1.png\" alt=\"\" class=\"wp-image-2042\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\">FAQ<\/h2>\n\n\n\n<p><strong>How do I disconnect from FYI?<\/strong><\/p>\n\n\n\n<p>Navigate to&nbsp;<strong>Settings<\/strong>&nbsp;-&gt;&nbsp;<strong>Integrations<\/strong>&nbsp;and click the&nbsp;<strong>Remove<\/strong>&nbsp;button under FYI.<\/p>\n\n\n\n<p><strong>When does data sync occur?<\/strong><\/p>\n\n\n\n<p>Clients are synced when you enable the FYI integration, when the first person logs in from your company each day.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Content Snare\u2019s FYI Integration will: * If you are sending a request to multiple people, the Web Link and files are uploaded against the&nbsp;first&nbsp;client you choose Prerequisites To move forward with this integration, you will need to: Setting up FYI Enforce company-wide MFA Integrating with FYI requires that you enforce&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1040],"ht-kb-tag":[],"class_list":["post-2180","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-integrations"],"_links":{"self":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/2180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/comments?post=2180"}],"version-history":[{"count":7,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/2180\/revisions"}],"predecessor-version":[{"id":2938,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/2180\/revisions\/2938"}],"wp:attachment":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/media?parent=2180"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-category?post=2180"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-tag?post=2180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}