{"id":3070,"date":"2026-04-30T14:23:39","date_gmt":"2026-04-30T14:23:39","guid":{"rendered":"https:\/\/help.contentsnare.com\/?post_type=ht_kb&#038;p=3070"},"modified":"2026-04-30T14:23:40","modified_gmt":"2026-04-30T14:23:40","slug":"how-to-pause-automatic-reminders","status":"publish","type":"ht_kb","link":"https:\/\/help.contentsnare.com\/knowledge-base\/how-to-pause-automatic-reminders\/","title":{"rendered":"How to pause automatic reminders?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To pause or stop sending automatic reminders to your client, click the dotted menu in the upper-right corner of the request and select <strong>Quick Settings<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"599\" height=\"500\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-21.png\" alt=\"\" class=\"wp-image-3073\" srcset=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-21.png 599w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-21-300x250.png 300w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-21-50x42.png 50w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-21-60x50.png 60w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-21-100x83.png 100w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Inside the Quick Settings menu, change the reminder schedule to <strong>Don\u2019t send any messages to my client<\/strong> and click <strong>Apply<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"570\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-14.png\" alt=\"\" class=\"wp-image-3074\" srcset=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-14.png 588w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-14-300x291.png 300w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-14-50x48.png 50w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-14-60x58.png 60w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-14-100x97.png 100w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Turning reminders back on<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Should you wish to turn automatic reminders on again, go to the same Quick Settings menu to select your preferred schedule.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Note<\/strong>: If several days have passed while reminders were paused, check the request\u2019s due date before turning them back on. Some reminder schedules are triggered based on how close the request is to its due date. If the due date is already in the past or too close, reminders may not trigger as expected.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To pause or stop sending automatic reminders to your client, click the dotted menu in the upper-right corner of the request and select Quick Settings: Inside the Quick Settings menu, change the reminder schedule to Don\u2019t send any messages to my client and click Apply: Turning reminders back on Should&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1064],"ht-kb-tag":[],"class_list":["post-3070","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faq-reminders"],"_links":{"self":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/3070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/comments?post=3070"}],"version-history":[{"count":1,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/3070\/revisions"}],"predecessor-version":[{"id":3075,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/3070\/revisions\/3075"}],"wp:attachment":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/media?parent=3070"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-category?post=3070"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-tag?post=3070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}