{"id":3078,"date":"2026-04-30T14:31:42","date_gmt":"2026-04-30T14:31:42","guid":{"rendered":"https:\/\/help.contentsnare.com\/?post_type=ht_kb&#038;p=3078"},"modified":"2026-04-30T14:31:43","modified_gmt":"2026-04-30T14:31:43","slug":"can-i-change-a-request-from-completed-archived-back-to-published","status":"publish","type":"ht_kb","link":"https:\/\/help.contentsnare.com\/knowledge-base\/can-i-change-a-request-from-completed-archived-back-to-published\/","title":{"rendered":"Can I change a request from Completed\/Archived back to Published?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you\u2019ve marked a request as <strong>Completed<\/strong> or moved it to <strong>Archived<\/strong>, you can still change it back to <strong>Published<\/strong>. This is useful if a client needs to add more information or you want to reopen the request for further updates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changing request status from Completed back to Published<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To change the status of a completed request, go to the <strong>Requests<\/strong> page and find the one you\u2019d like to reactivate.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Pro tip<\/strong>: You can <a href=\"https:\/\/contentsnare.com\/help\/knowledge-base\/files-and-storage\/#searching-and-filtering-files\">filter requests by status<\/a> to quickly find the one you need.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Hover over the request and click <strong>View Request<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"538\" height=\"738\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-22.png\" alt=\"\" class=\"wp-image-3082\" srcset=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-22.png 538w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-22-219x300.png 219w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-22-36x50.png 36w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-22-44x60.png 44w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed-22-73x100.png 73w\" sizes=\"auto, (max-width: 538px) 100vw, 538px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once inside the viewer, click the three dots in the upper-right corner and <strong>Restore to Published<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"331\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-1024x331.png\" alt=\"\" class=\"wp-image-3083\" srcset=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-1024x331.png 1024w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-300x97.png 300w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-768x248.png 768w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-50x16.png 50w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-60x19.png 60w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15-100x32.png 100w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed1-15.png 1122w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Bear in mind that <strong>restoring the request does not<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alert your client<\/li>\n\n\n\n<li>Resend the request<\/li>\n\n\n\n<li>Reset the link (they can access it using the same link)<\/li>\n\n\n\n<li>Delete your client\u2019s responses<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Changing request status from Archived back to Published<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To restore an archived request back to <strong>Published<\/strong>, click the three dots next to the request name in your dashboard and then click <strong>Restore to Complete<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"596\" height=\"525\" src=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed2-5.png\" alt=\"\" class=\"wp-image-3084\" srcset=\"https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed2-5.png 596w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed2-5-300x264.png 300w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed2-5-50x44.png 50w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed2-5-60x53.png 60w, https:\/\/help.contentsnare.com\/wp-content\/uploads\/2026\/04\/unnamed2-5-100x88.png 100w\" sizes=\"auto, (max-width: 596px) 100vw, 596px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once restored, the request will move to <strong>Completed<\/strong> status. From there, repeat the steps above to change it from <strong>Completed<\/strong> back to <strong>Published<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve marked a request as Completed or moved it to Archived, you can still change it back to Published. This is useful if a client needs to add more information or you want to reopen the request for further updates. Changing request status from Completed back to Published To&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1063],"ht-kb-tag":[],"class_list":["post-3078","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faq-requests-templates"],"_links":{"self":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/3078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/comments?post=3078"}],"version-history":[{"count":1,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/3078\/revisions"}],"predecessor-version":[{"id":3085,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb\/3078\/revisions\/3085"}],"wp:attachment":[{"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/media?parent=3078"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-category?post=3078"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contentsnare.com\/wp-json\/wp\/v2\/ht-kb-tag?post=3078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}