New year, new boundaries! We are kicking off the 2026 webinar series with a real bang!
We will break down how to handle challenging client conversations with more clarity, structure, and control. Join Fiorella Allen Klein from Content Snare and Michelle Timperley from Ignition for a practical session on keeping conversations productive, setting better boundaries, and preventing difficult moments before they escalate.
You’ll also hear real-world insights from our kick ass guests Natalie Lennon, Founder of Two Sides Accounting, and Davie Mach, Founder of Box Advisory Services, as they share how they’ve navigated high-pressure client situations and what’s actually worked for them in practice.
In this session, you’ll learn:
✅ Common signs of a difficult client
✅ How to manage your reactions and stay composed in ‘crunchy’ moments
✅ Techniques to re-focus conversations when emotions or expectations derail them
✅ Self awareness and spotting your early warning signs