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What is an active request?


An active request is live, accessible to your client, and available to be filled out. A request becomes active from the moment you publish it. Once you mark it as completed, it’s no longer active. Draft requests are not considered active. 

For more information about active requests, check out our requests FAQ article. You 

You can also watch the video below with visual aids to help you learn a little more about active requests.

Next steps:

Updated on April 9, 2024

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