Are you a tech company looking to level up your cloud services? Or maybe you're a service provider seeking ways to better cater to your clients' needs? Our Cloud services questionnaire is here to help. Whether you're a small startup or a large corporation, understanding your needs and goals for cloud services can steer you in the right direction. And if you're a provider, well, knowing what your clients want is half the battle won!
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Questions to include on your Cloud services questionnaire
1. Company Information
Let's begin with basic information about the company. This helps us understand who we're talking to and the size of their cloud services needs.
- What is the name of your company?
- What is your company’s website URL?
- How many employees does your company have? (1-50, 51-100, 101-500, 500+)
- What is the nature of your business?
The question about the nature of the business helps us understand the specific needs and challenges the company might have with cloud services.
2. Current Infrastructure
It's vital to know what the company is currently working with. This will help us determine their readiness for cloud integration.
- Are you currently using any cloud services? (Yes, No)
- If yes, which cloud services are you using?
- How satisfied are you with your current cloud service provider? (Very unsatisfied, Unsatisfied, Neutral, Satisfied, Very satisfied)
- What are your biggest challenges with your current cloud services?
The question about the biggest challenges helps us identify problems that need to be addressed with new or improved cloud services.
3. Cloud Service Requirements
We need to know what the company needs from its cloud services. This will help us tailor our service offerings to their specific needs.
- What types of cloud services are you interested in? (IaaS, PaaS, SaaS, Other)
- What is your estimated budget for cloud services?
- What is your timeline for implementation of cloud services?
- Do you require any specific security standards? (Yes, No)
- If yes, please specify the security standards.
The question about security standards is crucial because businesses often have specific security requirements for their IT infrastructure. We need to ensure our services can meet these standards.
4. Contact Information
Finally, we need to know how to reach the person filling out the form.
- What is your name?
- What is your role in the company?
- What is your email address?
- What is your phone number?
The contact information helps us build a connection with the company and ensures that our follow-up communications reach the right person.
Things to consider
- Clear Instructions - Make sure every question on the form is self-explanatory and easy to understand. Use clear language and avoid jargon where possible to make it accessible to everyone.
- Appropriate Field Types - Select the right HTML5 field type for each question to guide the user in their responses. For example, use a 'select' field for multiple-choice questions and 'text' field for open-ended questions.
- User Experience - The form should be easy to navigate and fill out. Consider using progress bars for long forms, grouping related questions together, and making sure the form is mobile-friendly.
- Privacy and Consent - If you're collecting personal information, be transparent about why you're collecting it and how you'll use it. Include a checkbox for the user to give their consent.
- Validation - Use form validation to ensure that the user is filling out the form correctly. This will help prevent errors and reduce frustration for the user.
- Feedback - After the form is submitted, provide a confirmation message to let the user know that their responses have been received.
- Testing - Before making the form live, test it thoroughly to ensure all questions work as expected and that the form is user-friendly. Correct any issues you find during this process.
How to create your Cloud services questionnaire
Now that you know what questions you should include, it's time to build your form!
The only problem is that traditional forms tools are inefficient.
People will forget to fill out your form. They'll get stuck halfway and not be able to finish it. Or they'll send you the wrong stuff. You end up wasting hours chasing people down over email.
That's why you should give Content Snare a try.
Content Snare is packed with advanced features that will have you hours:
- Automatic reminders - Remind people to complete their form with fully customizable reminders.
- Reject incorrect information - If a single question is filled out incorrectly, ask your client to re-do just that one item.
- Autosaving - No progress gets lost. People can fill out forms in multiple sittings.
- Comments and questions - If the person filling the form gets stuck, they can ask a question without having to email you.
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