One place for your client content, documents and onboarding
Having to decipher manuscript-length email chains, multi-coloured highlighted text and missing attachments drains your productivity and is no one’s idea of a good time. One single piece of content or missing document can bring your entire project to a screeching halt.
Sure, you do your best to keep things moving. But there are only so many “just checking in” emails you can send to get what you need.
When you’re caught in this chaos, 5-week deadlines turn into 5 months. Invoices go unpaid. And it’s next to impossible to focus on getting the actual job done.
Collect any information from anyone
Use the drag and drop request builder to create a request.
Choose what kind of info you need by asking for files, images or text.
Group items into logical sections to simplify the process for you and your clients.
Single Source of Truth
Everything in one place
Collecting content with a hacked-together system of email, documents and shared folders turns into chaos.
Content Snare keeps everyone on the same page. At a glance, you’ll know what has been provided, what is outstanding and which version of every document is the latest.
Make it easy for your clients
The platform is designed to make YOUR clients’ lives easier. If they love interacting with Content Snare, you’ll get what you need faster.
Simplicity is achieved through a clear hierarchy, easy navigation and instructions to assist them in getting it right the first time. They don’t even need to log in.
Everything is saved on the fly, so if they need to come back later they won’t lose anything.
Forget the constant nagging
Hassling people to send info can be awkward. But without reminders, you’ll never get what you need.
Keep your requests top of mind with automatic reminders. The built-in email templates get you started quickly, or you can define your own emails & schedules. Gently nudge people while keeping relationships intact.
Create your own custom workflows
Create your own workflows so that you always know what stage each project is in.
If your content goes through different levels of approval, create columns for each stage. Then simply move requests through as they are approved.
You can create whatever columns you like. These could represent stages in a workflow, or even just groups of requests. Then you can see them all on one page in the Kanban view.
Create some boundaries
When your clients get it right the first time, messy email trails become a thing of the past.
Set up boundaries like text length, image size and content formatting to make your requirements super clear. Nobody likes playing email tag just to get the final few items right.
Save time by reusing your work
Every request you send makes your job easier next time.
Save any component for future reuse - sections, pages or entire requests.
The next time you send a request, restore the template and send it off with a few clicks. Then sit back as the info rolls in.
Keep change requests out of email
Reduce your email workload even more by approving items or requesting changes right inside the platform.
Include a comment when you request changes so your client knows what needs to be done. That’s another couple of emails saved.
Approved items are locked in to prevent unexpected modifications.
Get your team involved
Invite your team members to approve content, create requests & templates and monitor due dates.
Team members are different than clients in that they can create & edit requests.
Send your content anywhere
Content Snare's Zapier integration means you can send your content to any system that integrates with Zapier. You could upload all files to Google Drive or add the content directly to your CMS.
You can also trigger automatic content requests from external systems. e.g. Send a content request after a client fills out a contact form. With Zapier, there are 1000s of possibilities for automation.
Protect your clients' data
Content Snare adheres to industry security standards including encryption, authentication and attack protection.
If you'd like more information about how we keep your and your clients' data secure, read more about our security here.
For your client requests, you may set PIN codes or passwords as needed.
The App Match
"Since moving to Content Snare, we’ve got this completely seamless process and clients comment about how easy it was for them to get the information to us"