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Crisis support evaluation survey

crisis support evaluation survey

Hey there!

If you're running a non-profit that deals with crisis support, our comprehensive Crisis Support Evaluation Survey is just for you. Whether you're dealing with funding issues, need volunteers, or have had to cut essential services, this survey can help identify key areas requiring immediate attention. So, let's dive in and assess what your organization needs to thrive amidst a crisis. Let's get started!

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Questions to include on your Crisis support evaluation survey

1. Basic Information

This is to collect general information about the non-profit organization.

  • What is the name of your non-profit organization?
  • Where is your non-profit organization based?
  • What is the primary mission of your non-profit organization?
  • What type of crisis does your organization mainly deal with? (Natural disasters, Financial assistance, Mental health, Family services, Others)

The question regarding the type of crisis dealt with helps in understanding the primary area the non-profit works in, helping to align the support accordingly.

2. Crisis Support Evaluation

These questions evaluate the impact of the crisis on the non-profit and its operation.

  • How has the recent crisis affected your organization’s operations? (Severely, Moderately, Slightly, Not at all)
  • Has your organization had to cut services due to the crisis?
  • Please explain the nature of the services cut, if any.
  • Has the crisis affected your organization’s funding?
  • Can you elaborate on how your funding was affected?

The questions on the nature of service cuts and funding effects give insights into the direct impacts of the crisis on the organization.

3. Support Required

This section is designed to understand the kind of support the non-profit needs.

  • What type of support does your organization primarily need? (Financial assistance, Volunteers, Resources, Training, Others)
  • Please provide details on the type of support needed.
  • If you require financial assistance, how much do you anticipate needing?
  • How soon does your organization need this support? (Immediately, Within a month, In more than a month)

The questions in this section gives insight into the support the non-profit currently needs and how urgent the need is, allowing for prioritization of support.

Things to consider

  1. Simplicity and Clarity - Make sure the questions are clear and easily understandable. Avoid using complex language or industry jargon that might confuse the responder.
  2. Organized Sections - Group your questions into sections, the way it's done in the example, to make it easier for the user to go through the form. This will also help them understand what kind of information you are seeking in each section.
  3. Use of Appropriate Field Types - Choose HTML5 field types that are best suited for the question to simplify the response process. For instance, use 'select' for multiple-choice questions and 'textarea' for open-ended questions.
  4. Avoid Asking for Sensitive Information - As a rule of thumb, avoid asking for sensitive information unless absolutely necessary. If you must, make sure to reassure users that their data will be securely stored and used.
  5. Mobile-Friendly Design - Ensure that your form is responsive and can be easily filled out on various devices, including mobile phones and tablets. A significant number of users might access your form on these devices.
  6. Provide a Progress Indicator - If the form is lengthy, include a progress indicator. This helps users understand how much of the form they've completed and how much is left, reducing the chances of them leaving the form halfway.
  7. Assurance of Support - Include a note or section that assures the organization that their needs and challenges are being heard. This can comfort the user and encourage them to complete the form.

How to create your Crisis support evaluation survey

Now that you know what questions you should include, it's time to build your form!

The only problem is that traditional forms tools are inefficient.

People will forget to fill out your form. They'll get stuck halfway and not be able to finish it. Or they'll send you the wrong stuff. You end up wasting hours chasing people down over email. 

That's why you should give Content Snare a try. 

Content Snare is packed with advanced features that will have you hours:

  • Automatic reminders - Remind people to complete their form with fully customizable reminders.
  • Reject incorrect information - If a single question is filled out incorrectly, ask your client to re-do just that one item.
  • Autosaving - No progress gets lost. People can fill out forms in multiple sittings.
  • Comments and questions - If the person filling the form gets stuck, they can ask a question without having to email you.

Give it a go by signing up for your free 14-day trial

Get the information you need without chasing people

Content Snare is the stress-free way to get information from anyone. Break free of your inbox and reclaim your time. Let Content Snare chase your clients for you.