Are you a non-profit keen on improving your impact and efficiency? You're in the right place!
Needs assessment questionnaire is tailor-made for organizations like yours. It helps pinpoint your most pressing issues, identifies resources that you might require, and illuminates the areas that could benefit from a little extra support.
Grab this opportunity to streamline your operations and increase your impact. Dive right in!
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Questions to include on your Needs assessment questionnaire
1. Organization Information
This section will collect basic information about the non-profit organization.
- What is the name of your organization?
- Please provide a brief description of your organization's mission.
- Where is your organization located?
- What is your organization's website URL?
2. Contact Information
To communicate effectively, the contact details of the organization representative is required.
- Who is the primary contact for your organization?
- What is the primary contact's email address?
- What is the primary contact's phone number?
3. Organizational Needs
This section helps to understand the organization's needs and how they intend to address them.
- What are the top three needs of your organization? (Fundraising, Volunteer Management, Public Relations, Program Development, Leadership Development, Strategic Planning)
- Please describe in detail the specific challenges your organization is currently facing.
- What steps has your organization taken so far to address these needs?
The specific challenge question is crucial because it helps you understand the depth of their issues and gain insights on the resources they might need.
4. Resources and Support
This section assesses the resources presently available and the additional support required by the organization.
- What resources do you currently have available to address these needs? (Staff, Volunteers, Funds, Facilities, Equipment)
- What additional resources or support would be beneficial for your organization?
The additional resources or support question is important because it provides a clear picture of what the organization believes will help them succeed.
5. Program Impact
This section measures the impact and effectiveness of the organization's program to their beneficiaries.
- Who are the primary beneficiaries of your program(s)?
- How many people do you serve annually?
- What is the most significant impact your program(s) have had?
The impact question is vital because it helps gauge the effectiveness of their current programs and may provide insight into areas that need additional support.
6. Follow-Up Action
This section determines the follow-up process after the needs assessment.
- Would you like to request a follow-up conversation to discuss the potential solutions? (Yes, No)
- If yes, please provide your preferred dates and time.
The follow-up question is important to keep the conversation going and start the process of providing the necessary assistance to the organization.
Things to consider
- Simplicity - Keep the form simple and straightforward. Avoid complex language and industry jargon. Make sure the instructions are clear and easy to understand.
- Logical Sequence - Arrange questions in a logical order that flows well. This ensures the respondents' thoughts progress naturally from one question to the next.
- Optimized Length - While you need to gather thorough information, a form that's too long could be off-putting. Try to strike a balance and only ask questions that are necessary.
- User-Friendly Layout - A visually appealing form with clear section divisions can make the process easier for the user. Use HTML5 field types that correspond to the type of answers you want to ensure a smooth user experience.
- Validation - Include validation features to ensure that the form cannot be submitted until all required fields are completed. This will help avoid incomplete submissions.
- Privacy Assurance - Clearly state that the information provided will be confidential and used only for the purpose specified. This helps build trust with the respondents.
- Feedback Opportunity - Include an open-ended question at the end for any other comments, suggestions, or concerns the respondent may have. This can provide valuable insights and shows that you value their opinion.
How to create your Needs assessment questionnaire
Now that you know what questions you should include, it's time to build your form!
The only problem is that traditional forms tools are inefficient.
People will forget to fill out your form. They'll get stuck halfway and not be able to finish it. Or they'll send you the wrong stuff. You end up wasting hours chasing people down over email.
That's why you should give Content Snare a try.
Content Snare is packed with advanced features that will have you hours:
- Automatic reminders - Remind people to complete their form with fully customizable reminders.
- Reject incorrect information - If a single question is filled out incorrectly, ask your client to re-do just that one item.
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- Comments and questions - If the person filling the form gets stuck, they can ask a question without having to email you.
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