Are you a web design agency, a business consultant, or an entrepreneur with an interest in website performance?
The Website performance questionnaire is tailored just for you!
This comprehensive list of questions helps you analyze the technical prowess and efficiency of web design agencies. It's a fantastic tool whether you're evaluating potential partners, looking to improve your own agency, or just curious about the industry standards.
Dive in and get the insights you need.
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Questions to include on your Website performance questionnaire
1. Agency Information
Understanding the background and size of the agency will help understand the scale of their operations.
- What is the name of your agency?
- In which year was your agency established?
- How many employees do you have?
- Where is your agency located?
- What is your agency's website URL?
2. Technical Capability
To get a sense of the agency's technical prowess and areas of expertise.
- What web design technologies does your agency specialize in? (HTML, CSS, JavaScript, React, Angular, etc.)
- Have you worked with SEO optimization?
- Does your agency have experience in optimizing website performance?
- Please rate your agency's technical expertise on a scale of 1-10.
3. Project Information
Understanding their client's profiles and project sizes can provide context to their performance capability.
- How many website projects does your agency typically handle per month?
- What is the average size of your projects? (Small, Medium, Large)
- Who are your typical clients? (Individuals, Small businesses, Corporations)
4. Performance Metrics
These questions measure the agency's proficiency in delivering performant websites.
- What is the average load time for the websites you build?
- What tools do you use to measure website performance?
- How often do you perform performance audits on your projects?
In the metrics section, asking for average load time and the frequency of performance audits are crucial because they directly correlate to the user experience and the overall performance of the websites they build.
Things to consider
- Simplicity - Keep the form as simple and concise as possible. Lengthy and complex forms may discourage users from completing them.
- Clear Instructions - Ensure each question is clear and precise to avoid confusion. Where necessary, provide examples or guidelines on what information you want.
- Form Features - Use appropriate HTML5 field types for each question. This can help improve the user experience by making it easier to input answers and can also help with data validation.
- Privacy - If you're collecting sensitive data, like contact information, ensure you have necessary permissions and safeguards in place to protect those details.
- Progress Indication - If the form is long, consider adding a progress bar or another indicator to show how much of the form the user has completed. This can help keep users engaged and motivated to complete the form.
- Feedback - Provide immediate feedback on form completion or if there are errors in the form. This includes both validation errors and successful submission messages.
- Mobile-friendly - Ensure the form layout and features work well on mobile devices, as a significant number of users might fill out the form on their phones or tablets.
How to create your Website performance questionnaire
Now that you know what questions you should include, it's time to build your form!
The only problem is that traditional forms tools are inefficient.
People will forget to fill out your form. They'll get stuck halfway and not be able to finish it. Or they'll send you the wrong stuff. You end up wasting hours chasing people down over email.
That's why you should give Content Snare a try.
Content Snare is packed with advanced features that will have you hours:
- Automatic reminders - Remind people to complete their form with fully customizable reminders.
- Reject incorrect information - If a single question is filled out incorrectly, ask your client to re-do just that one item.
- Autosaving - No progress gets lost. People can fill out forms in multiple sittings.
- Comments and questions - If the person filling the form gets stuck, they can ask a question without having to email you.
Give it a go by signing up for your free 14-day trial.