Case Studies

How this web design agency made the switch in order to feel good and look good with their new content system

After experiencing significant project delays due to forgotten content, Webinology decided to opt for the smart approach and make use of Content Snare’s all-in-one platform.

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Webinology is a web design agency made up of a talented team of full-stack developers who help businesses make their dream websites and applications a reality but also give them custom-tailored homes in the cloud.

We spoke with Kenn Kitchen, CEO/CTO, to find out more about how Content Snare has transformed Webinology’s process.

Forgetting something?

We would have conversations with end users about projects they were excited about and let them know what we needed for the project and the deadline. By the time deadline day comes, they don’t recall the conversation we had and haven’t provided any content yet, slowing down the project.

Not receiving the content you need on-time is often the biggest roadblock when it comes to completing projects successfully. 

If left alone without reminders and an organised system, clients can sometimes forget to provide the necessary information and, in some cases, choose to give you only what’s most convenient for them.

As a result, projects can screech to a halt and go quiet for a long period of time before any serious headway can be made. 

Then it looks like you’re trying to blame the client because you didn’t meet your deadline. It’s just awkward!

Client satisfaction is an important factor in the reputation of any business. 

Therefore, of course, if deadlines aren’t met and deliverables are late, everybody’s unhappy and that client satisfaction rating is in jeopardy. This feeling can be made even worse if the client feels as if they’re being blamed for the delays.

This is why it’s vital to have a smooth and efficient content collection system in place to prevent that kind of disaster from occurring.

It’s painful. Nobody likes that.

We feel your pain through the screen, Kenn. 

Fantastic and fun 

We found out about Content Snare through a blog article and, as content collection has always been the number one hardest thing we dealt with, the promise that a tool could do something to help was enough. I was all over it and had to try it!

Content Snare will always live up to its promises. 

After you pinch yourself, you’ll realise that the organised, clean content collection system you’ve always wanted isn’t just a dream. 

The user interface is intuitive and I enjoy using it. It’s fun to use! Whoever you have for UX, they did a great job.

Why thank you!

At Content Snare, the design team painstakingly went through a multitude of options before coming up with something that’s both fun and simple to use for everybody. The UI was designed to provide users and their clients with optimum functionality without the clutter you’d usually see on such a high-functioning platform.

Plus, the UI is always evolving for the better, as we pride ourselves on making regular changes based on user feedback in order to make the experience even better. 

The platform naturally flows and helps me along as I’m creating a request. 

Due to the way Content Snare is organised, the platform will guide you through the process of what’s needed to create your request and it’ll come together piece by piece, right before your eyes. 

Like magic!

I like the fact that reminders are built-in and I don’t have to think about it. I get reminded, they get reminded, we’re all good!

One of the best things about Content Snare is that all of the work is done for you. 

You can sit back, relax and watch the content roll in as the system sends friendly reminders and follow-ups to your clients throughout the process. These are also customizable, allowing you to add a personal touch without having to do things manually.

What the client receives is really professional and I feel like it makes us look good. It really looks refined. It goes a long way towards increasing our credibility. 

On top of all of the above, aesthetically, Content Snare’s layout is both stunning and professional, making your company look even better through your clients’ eyes. 

Success with Snare

Content Snare makes us feel better, and that’s BIG. That is really big. 

Thousands of companies across the globe rely on Content Snare to help them feel more calm and more comfortable carrying out their content collection processes. 

With one less task to worry about, you can finally focus on things that truly matter within your business.

Content Snare also makes us feel organised. When we get the information we always know where to go to find it.

Do you want to transform your process like Webinology? If so, don’t waste any time and grab a free trial of Content Snare, with no credit card required. 

The smart way to collect content and documents

Ready to start saving time and turn content collection chaos into organized bliss? 

Give Content Snare a try today with your free trial.

Webinology

Overview

Webinology (formerly KMD Enterprises) provides browser-based, mobile-ready application development for both internal and public-facing projects.

Challenge

Clients were forgetting to provide the content required for the completion of the websites, leading to delays and frustration for both parties.

Solution

A clean, professional system with automatic reminders, so everyone knows what information is outstanding and what’s been provided

Founded

2018

HQ

Soddy Daisy, Tennessee, US
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The smart way to collect content and documents

Ready to start saving time and turn content collection chaos into organized bliss?

Give Content Snare a try today with your free trial.

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