13 - Kayleigh Graham on scaling Telleroo from 7 people to 40 without losing the culture 

Between Two Ledgers

13 - Kayleigh Graham on scaling Telleroo from 7 people to 40 without losing the culture 

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James Rose talks with Kayleigh Graham of Telleroo, a UK payments platform for accountants and bookkeepers, about growing a fully remote team from 7 people to over 40. She explains why the company shares its bank balance with the whole team, how their meeting structure evolved as headcount grew, and what actually makes their annual company retreats worth the cost.

Topics covered

• How communication broke down as the team grew from 7 to 20+ people
• Why Telleroo gives every employee visibility into the bank balance
• Moving sensitive conversations from DMs into public Slack channels
• Why contractors are included in company retreats
• Running a biweekly all-hands built around company values, not just numbers

Resources

• LinkedIn
• Telleroo