How can I embed a request on my website? This is an advanced article! Important note Let’s start with an important note. Embedding a request does not mean that...
Do clients have to submit every question? Your clients do have to submit every question for review in order for you to be able to approve their...
What is an active request? An active request is live, accessible to your client, and available to be filled out. A request becomes active from...
How do I remove the 20MB file size limit? If you’re on a free trial, the maximum file size your clients can upload is 20MB (for individual files). If...
Can I reduce the space between questions? You cannot reduce the space between questions in Content Snare. This spacing format proved to be the best for speeding...
How to resend a request to a client When you update a request, it does not automatically resend the request email to your client. If you want to...
Can I change a request from Completed/Archived back to Published? If you’ve marked a request as Completed or moved it to Archived, you can still change it back to Published....
Can I save and come back later? Content Snare automatically saves progress while you work. There is no manual save button required – both clients filling out...
How to copy a page or section to another request If you’d like to reuse a page or section from one request in another, do it by saving it as...
How to embed a video into a request? You can embed videos directly into your requests using videos hosted on Vimeo, YouTube and Loom. Note: Before you begin,...
How to export a blank PDF from a template A simple way to do this is to create a draft request from the template and export it from there....
How to share templates between two Content Snare accounts Use the Share Template feature if you have access to multiple Content Snare accounts and want to copy templates from...
How PIN codes are generated and managed for client requests If you enable PIN protection on a request, the code is not generated by you or by the system. The...
Where can I find the customer link to a request? You can find the customer link for any active request on the Requests page. To access the link, click the...
How to update request instructions You can update request instructions in three different ways, depending on whether you want the change to apply to one...