When clients say they may as well do their own tax return
When clients say they may as well do their own tax return, the answer is part reframe, part better form. Here's how experienced tax agents handle the objection. Quick Summary: The complaint is valid, and the answer has two parts: better language for explaining what you actually charge for, and a form that stops feeling like more work. Clients supply the facts, but you supply the judgement, the deductions they would have missed, and the liability if something goes wrong. A well-built questionnaire cuts the complaint before it starts.
