The best SurveyMonkey alternative: Top 7 picks (with detailed overviews)

SurveyMonkey is a popular platform for people and organizations looking for online survey software. Thanks to its user-friendly templates, the tool is suitable for both beginner-level users and experienced survey designers.

But there’s nothing wrong with looking for an alternative.

Maybe you’re looking for a free plan, or some more advanced features. In each case, there are plenty of options available. If you're on the hunt for the best SurveyMonkey alternatives, you've come to the right place.

We've done the research and compiled a list of the top 7 options, each with its own unique features and benefits. 

Methodology: To determine the best SurveyMonkey alternatives, we analyzed over 20 survey and form-building platforms, comparing features, pricing, integrations, security standards, and user reviews from G2, Capterra, and Trustpilot. We also tested each tool for ease of use, form customization, and automation capabilities.

A brief overview of SurveyMonkey - and why you should look for alternatives

• Capterra rating: 4.6
• Pricing plans: The basic plan is free; paid options range from €30 to €99 a month 
• Pros: Ease of use, customized branding
• Cons: Not suitable for highly targeted forms; the price is pretty high for survey software

SurveyMonkey is a popular survey tool that collects more than 20 million answers daily. Users like it because it’s simple and has a free basic plan. The platform offers a variety of features and many question types. Extra features like skip logic and randomization help users to create more sophisticated and targeted surveys.

But there are drawbacks, too.

Many users complain about load times and say that SurveyMonkey pages often freeze, especially with bigger forms. It’s also hard to create survey forms for highly specific audience groups like accounting clients. This user review sums it up nicely:

In addition, SurveyMonkey pricing is on the higher end. Many users expect a lower price for a survey tool that doesn’t offer many advanced features. All things considered, there’s more than one reason to look for SurveyMonkey alternatives. 

7 best SurveyMonkey alternatives

We’ve talked enough about SurveyMonkey. Now let’s explore the best alternatives that can help you collect information with ease. 

1. Content Snare

• Capterra rating: 4.8
• Pricing plans: Basic ($35), Plus ($71), Pro ($119), Custom ($215); free trial included
• Pros: Automated reminders, approval system, auto-save
• Cons: Not designed for bulk data collection

Putting our platform at the top of the list is delicate, but you’ll see why Content Snare deserves this position. It’s a form builder with advanced features that drastically simplify client communication. Businesses using Content Snare report spending 71% less time gathering information, a 67% reduction in stalled projects, and up to 9x ROI within the first year.

Content Snare is perfect for things like questionnaires and creative request forms that go the extra mile to gather even the smallest bits of information for your projects. What’s more, you can do it in minutes thanks to our custom templates. From legal and accounting to events and marketing templates, you can create all sorts of user-friendly forms in just a few clicks. 

Our library of templates include fully editable document requests for financial services, real estate client onboarding checklists, and creative briefs for marketing agencies.

But that’s just the tip of the iceberg.

All data is protected with military-grade encryption, and Content Snare is ISO 27001 certified, which is vital for industries handling sensitive client data. Our clients also love automation features like reminders and auto-save. With content Snare, there’s no need for back and forth emails. You can use our approval system instead, signaling your clients that additional info is needed. In addition, you can count on the following features:

• In-form discussions
• A user-friendly dashboard
• Versatile form templates
• Effortless data exports
• Custom branding
• Drag-and-drop request builder

The only thing Content Snare won’t do is create surveys for mass audiences. You can’t collect thousands of survey responses in a click, but you can create personalized surveys for individual clients. And that’s exactly what you need when it comes to B2B communication.

2. Google Forms

• Capterra rating: 4.7
• Pricing plans: The basic plan is free; the business plan starts at $12
• Pros: No need to pay for it
• Cons: Very limited features

Let’s face it, some users want free online survey software rather than fancy features. If you are one of them, you’ll probably consider Google Forms to be the best free SurveyMonkey alternative. The platform allows you to create custom forms with numerous question types.

Google Forms offers a variety of response options such as checkboxes, dropdown menus, and rating scales. But just like other free tools, Google Forms has a few drawbacks.

This survey tool is very limited in terms of customization, so don’t expect to design attractive and branded surveys with Google Forms. It also doesn’t offer conditional logic and advanced data analytics. 

3. Zoho Survey

• Capterra rating: 4.6
• Pricing plans: Plus (€35) Pro (€49) Enterprise (€109); there’s also a limited free plan
• Pros: A broad scope of advanced functionalities
• Cons: It’s pricey and lacks important integrations

If you need an all-encompassing survey tool with powerful functionalities, we suggest trying Zoho Survey. The platform is packed with advanced options like offline response collection, spam protection, audit logs, and question randomization.

Another advantage of Zoho Survey is its ability to collect and analyze data in real time. The software offers robust reporting and analytics features, allowing users to visualize and analyze survey data in many ways, including charts, graphs, and tables. 

But we also need to point out a couple of downsides. Firstly, Zoho Survey is rather expensive for the vast majority of users. Secondly, the system is limited when it comes to third-party integrations. Zoho Survey is one of the best SurveyMonkey alternatives, but it works best as part of the broader Zoho One system. 

4. Qualtrics XM

• Capterra rating: 4.7
• Pricing plans: Available upon request
• Pros: Good for specific industries and in-depth research
• Cons: No undo option, the steep learning curve

Qualtrics XM is a popular online survey tool for market research and science projects. The platform is robust and offers a range of interesting functions. That includes over 50 survey templates, online reporting, summary reports, and filtering. 

Qualtrics XM enables you to set your own rules by using branch, skip, or display logic. We also like its pro features that help researchers determine the right methodology, question quality, compliance, and response quality. 

Qualtrics XM is not the most user-friendly of SurveyMonkey alternatives, though. It takes a while to figure out the platform’s essentials, and many long-time users claim they still haven’t figured out all of its functions. 

Overall, Qualtrics XM is a fabulous survey tool for focused, in-depth research, but it’s not the best if you appreciate simplicity. 

5. Jotform

• Capterra rating: 4.6
• Pricing plans: Starter (free), Bronze ($34), Silver ($39), Gold ($99), Enterprise (available upon request)
• Pros: Online and offline mobile forms, online payment integrations
• Cons: It’s costly and customer support is often too slow

Jotform is one of the best SurveyMonkey alternatives that you can use to collect data and automate workflows through third-party integrations. For example, you can integrate Jotform with PayPal for online payments. 

Jotform has an extensive template library with more than ten thousand pre-designed forms. It covers a wide range of industries and use cases, including client onboarding, event registration, customer feedback, job applications, and many more. You can also use Jotform to build both online and offline mobile forms. 

On the downside, the system is pretty expensive, particularly for individual users or small businesses. Many users say that Jotform’s customer support is too slow, which is a big issue considering the price of this survey software. 

6. Typeform

• Capterra rating: 4.7
• Pricing plans: Basic ($25), Plus ($50), Business ($83)
• Pros: Multimedia support, question branching
• Cons: Limited customization features; it struggles with longer forms

Typeform is a great survey platform that makes beautiful dynamic forms. Users love Typeform’s sleek interface, interactive design, and ability to create engaging and personalized forms. The platform has a conversational approach, which makes data gathering a bit more engaging than usual. 

Users also appreciate branching and logical processing when preparing forms because they enable additional segmentation within surveys. 

But Typeform struggles with longer formats—it reportedly starts lagging quickly. In addition, respondents can only see one question per page, which slows down the entire process. 

7. Plutio

• Capterra rating: 4.6
• Pricing plans: Solo ($19), Studio ($39), Agency ($99)
• Pros: Automated proposal feature
• Cons: Limited features, subpar mobile app

Plutio is a project management platform with a survey tool. With this platform, you can create and send customized surveys to your clients, customers, or team members. It has quite a few styling options for a project management system, and you can also tailor surveys with images, videos, tables, and more.

Many clients praise Plutio’s automated proposal feature that streamlines administrative procedures like invoicing or contracts. 

But Plutio isn’t a dedicated survey tool, so it has certain limitations. Most of all, it lacks advanced functionalities that you’ll find in other form builders and survey platforms. Users also complain about frequent bugs that slow down their work. 

Streamline data collection with the best SurveyMonkey alternative

SurveyMonkey has built a reputation for simple and effective customer satisfaction surveys. It can help you quickly conduct market research and collect feedback from your target audience. 

But SurveyMonkey is not the cheapest tool, especially if you compare it with competitors who offer richer functionality. The platform also struggles with longer forms and highly targeted questionnaires. 

We believe Content Snare is the best SurveyMonkey alternative for clients who need custom forms for unique audiences, such as digital agencies or accounting firms. Thanks to its templates and automation capabilities, Content Snare can save you precious time and resources.

FAQ

What is the best alternative to SurveyMonkey?

Google Forms is the most widely used free alternative, but many users also choose Content Snare due to its bank-level security features and advanced customization.

Which SurveyMonkey alternative is best for academic research?

Qualtrics XM is often chosen by universities and research organizations for its advanced logic, compliance, and methodology support.

Which SurveyMonkey alternative is best for secure client data collection?

Content Snare offers ISO 27001 certification and military-grade encryption, making it ideal for industries with strict compliance needs.